Return Policy

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Thank you for shopping at Junayna.com.bd.
We take great care to ensure that our products meet the highest standards of quality and accuracy before they reach you.

No Return or Exchange Policy

Currently, we do not offer returns, exchanges, or refunds once a product has been sold.
All sales are final.

We strongly recommend checking your order carefully before confirming the purchase.

Defective or Wrong Item

If you receive a damaged, defective, or incorrect item, please contact our support team within 48 hours of delivery at:
📧 support@junayna.com.bd or 📞 +880 1717-540640
We’ll review your issue and provide a suitable resolution (replacement or store credit, if applicable).

Order Cancellation

Orders can only be canceled before shipment. Once shipped, cancellations are not possible.

Contact Us

If you have any questions about our policy, please contact us:
📧 support@junayna.com.bd
🌐 www.junayna.com.bd/contact